In some way this is vaguely amusing… so I can’t log into my isp webpage space to update one page because it says “login incorrect”, presumably because my password is incorrect. I’m pretty sure I know my webpage space username because its in the URL to the webpage, so its kinda hard to forget. I’m about 90% positive about what the password would be…but apparently that’s not it, or the account is somehow disabled…
So I thought I’d be all smart and use the “username/password lookup” tool, and make sure I knew the password for the webspace. All you have to do is enter your master account username and password, and press submit… aaaaand… well, apparently the master account for my account is no longer the master account. I’m not sure how that works because it is (or should be) the SAME username as is pre-printed on the installation receipt–it doesn’t just change on its own… So I’m not exactly sure what my master account is if its not the account they told me was the master one…
Unfortunately that’s a “billing or password issue” so I can’t get help from their web-chat support, I have to wait for hours the office is open, which I guess I’m lucky they *do* work on saturdays…